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Multi-Channel Customer Service Advisor Make Impact

Job in Bath, Somerset County, BA1, England, UK
Listing for: Bath and North East Somerset Council
Full Time position
Listed on 2026-07-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 18000 - 21000 GBP Yearly GBP 18000.00 21000.00 YEAR
Job Description & How to Apply Below
Position: Multi-Channel Customer Service Advisor – Grow & Make Impact

Bath and North East Somerset Council is recruiting for a Customer Service Advisor to join the Contact Centre team. You will respond to residents' enquiries, resolve issues at first point of contact, and signpost where needed, using defined procedures to ensure a consistent, friendly service.

This rolling recruitment advert invites applicants to indicate hours in their cover letter. The role involves data gathering, processing bookings and payments, and supporting self-serve options, with

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