IT Support Apprentice

Highsteet, United Kingdom | Posted on 11/03/2026

Ourclientisrecruitingforan
ITSupport Apprentice tojointheirteamin

Highstreet, BA1

The Level 3 Information Communication Technician apprenticeship programme that we are offering, will allowyoutokick-startyourcareerinanindustrythatisconstantlyevolving,dynamicandtransformational.

Thestepsyoutakewillprovideyouwithvaluablefirst-hand experience,knowledge,skillsandqualification to help really drive your career forward. We are here to guide and support you every step of the way!

ThiscompanyprovideITsupportandservicesto charitiesandsocialenterprisesacross

London from their offices in Bethnal Green andnow in Bath.

Theytrytobealittledifferent – sotheirclientsactuallylikeworkingwith them,andthey puttheirefforts into how theycan provide them with the most innovative and efficient systems as well as offering

greatserviceand support.

Job Title:

13 Months+ EPA

Location:

Highstreet, BA1

Working Hours:

Mondayto

Friday9am– 5.30pm

Roleand Responsibilities

You’llbeworkinginasmallbutgrowingteamof
11veryfriendlypeople.

At thiscompanyyouwillbeopen to new ideas, and your input and creativity will be much welcomed. As the business is growing, there will belots of things to experience and a role that you can shape/make your own.

• Support the Helpdeskteaminallaspectsofproblem resolution
• Beateamplayerthatisabletotake direction
• Beaself-starterandinitiative taking

This company arelookingfor an enthusiastic and smart IT apprentice/trainee who is interested in doing theirtrainingwith them.

YouwillgainexperienceinlotsofdifferentaspectsofIT
-fromofficemoves, to setting up of computers, to Office 365 & Azure migrations and more!

Individualsmusthaveavalidandeligibleresidencystatustoapplyforthis role .

Wehelpemployersdeveloptheirbesttalentandinspirethenextgeneration through apprenticeships, mentoringandtraining,we’repluggingtheUK’sdigitalskillsgaptoprovideaworkforceforthe future.

TheITP is committed to safeguarding and promoting the welfare of learners and expects all staff and volunteers to share this commitment. Successful appointment to this role will require satisfactory completion of recruitment checks.

Atthe ITP, we are fully committed to safeguarding and promoting the welfare ofall learners and creating a safe, inclusive, and respectful workplace. Weexpect every team member to:

• Uphold and champion our values, code of conduct, and safeguarding principles.
• Take personal responsibility for understanding and adhering to all safeguarding procedures and policies.
• Promote aculture of safety and wellbeing through a proactive “do no harm” approach.
• Recognise andact on their responsibility in supporting, strengthening, and enforcing safeguarding practices across all areas of work.
• Understand andmeet any role‑specific safeguarding duties — including, in this position,actively identifying and reporting concerns, engaging in relevant training, and modelling safe and inclusive behaviours in all apprentice interactions.

At the ITP, our company culture is important to us, and all employees and consultants are expected to operate in line with our values:

• Wechange lives
  -We strive to make a difference for our apprentices,clients, members, ourselves, and our team on a daily basis. We push for diversity and inclusion in our industry by challenging perceptions. We embrace individuality. We believe that everyone is equally important.
• We are genuine and honest
  -We breed trust amongst clients, apprentices, members,and the team. We take responsibility for our words, actions, and results. Weare human. We encourage one another through honesty and transparency.
• We are innovative and unique
  -We are empowered by innovation. We strive to makethe impossible, possible. We are proud to be the only organisation of our kind,of who we are and how we got here.
• We are Personable
  -We remind ourselves what it’s like to be in others shoes. Wehave authentic conversations; we are real and so are our relationships.
• We are stronger united
  -We share our knowledge and experiences. We celebrate one another on our achievements. We value and encourage one another because we winor lose as a team.