Students' Union Advisor

Students' Union Advisor – University of Bath

Join to apply for the Students' Union Advisor role at the University of Bath.

The Students’ Union at the University of Bath is looking for a compassionate and motivated Advisor to join our Advice and Support Team. This is a frontline role supporting students through some of the most challenging moments of their university experience. You’ll be part of a service that is independent from the University, ensuring students always have a confidential, impartial place to turn for guidance, clarity and reassurance.

As an Advisor, you will provide one-to-one support across a wide range of issues, from academic appeals and private housing concerns to supporting students who have been accused of breaching University regulations. You will help students understand their options, navigate complex procedures, and feel empowered to make decisions that support their wellbeing and success. This role is central to The SU’s wider mission of creating a safe, inclusive and supportive student community.

• Provide specialist, confidential advice on academic, housing and misconduct issues, helping students understand their rights, responsibilities and possible outcomes.
• Manage detailed, sensitive casework, assessing wellbeing needs and adapting your approach to meet the needs of students from diverse backgrounds.
• Support service and policy improvement, using casework evidence to influence decisions and enhance the student experience.

We’re seeking someone motivated, organised, and sensitive to the needs of students from diverse backgrounds. You’ll support individuals through challenging situations, communicate clearly, and collaborate effectively within a team.

• Strong verbal communication skills, adaptable to sensitive or complex situations.
• Excellent organisation, time management, and prioritisation abilities.
• Ability to maintain accurate, confidential records for complex casework.
• Skill in tailoring advice and communication for a diverse student community.
• Strong interpersonal skills to support colleagues and confidence in making independent decisions.
• High-quality written communication for clear notes, reports, and follow-up actions.
• Attention to detail, especially when assessing wellbeing needs or reviewing documents.

This is a part‑time role, working 21.9 hours per week (0.6 FTE). Whilst Monday, Tuesdays and Fridays are our preferred working days, exact working patterns can be discussed. An enhanced DBS check is required for this role.

For an informal discussion about the role please contact Helen Constance, Advice & Support Manager at

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality, receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds and communities, particularly from under‑represented groups.

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days for a positive work‑life balance
• A wide range of personal and professional development opportunities including Apprenticeships, Linked In Learning and more
• Free entry to the Holburne Museum in Bath
• Local discounts and more
• A family‑friendly workplace
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance

Right to Work in the UK:
We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.

Anonymous shortlisting:
We are constantly seeking to reduce unconscious bias in any assessment process, with the goal of creating an inclusive and equal assessment process. Personal details such as your name may be removed from application forms at the initial shortlisting stage.