Senior Collections & House Officer
Listed on 2026-09-03
-
Entertainment & Gaming
Customer Service Rep
We’re looking for a Senior Collections and House Officer who can help to create memorable experiences for all visitors as well as championing the care of important collections at Dyrham Park.
Contract
:
This is a fixed term contract due to end when the postholder returns to the role. At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be more than 12 months.
Working pattern
: 4 days/32 hours a week. You will also work one in three weekends on a fixed rota pattern to include a share of public holidays.
Interview date
:
Monday 14th September
Dyrham Park is a late 17th Century Baroque mansion situated near Bath in a large deer park and re-imagined formal water gardens. We have an equisite collection of Delftware, furniture and paintings in our care and a busy programming and exhibitions schedule. Reporting to the Collections and House Manager, you'll oversee a team of Collections Assistants and volunteers who help us to look after this special place.
Whatyou'll be doing
You’ll manage some of the team of collections assistants and volunteers to conserve and clean the house and its collections. You’ll be responsible for the daily opening of the house, making sure you have the people in place to provide a consistently high-quality experience for visitors. You’ll also be responsible for attaining excellent standards of care, and for the planning and running of conservation projects.
You’ll lead by example to embed a culture of excellent customer care, welcoming and introducing visitors to the work of your team here and the wider conservation work of the National Trust.
Who we're looking forWe’d love to hear from you if you’re:
- a skilled leader of people, with experience of managing and working with volunteers
- experienced in caring for collections in a historic setting, with knowledge of collections management systems
- familiar with preventative conservation and how to apply it, both practically and strategically, through programmes of routine and deep cleaning
- aware of health and safety and emergency procedures
- highly organised, with a strong attention to detail
- confident in communicating with all kinds of people.
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Season ticket loan
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Dyrham Park, Dyrham, Bath, SN14 8ER
DocumentsSenior Collections & House Officer - Career Level
B.pdf
Compliance.
Eligibility to Work in the UK
Closing Date: 06th September 2026
Equal Opportunities StatementThe National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.
Safeguarding StatementThe National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults you have any questions around your suitability for this vacancy, please contact the people service centre.
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