Care Coordinator

£20,000.00 to £23,000.00 per year, £20000.00 - £23000.00 a year

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

20/03/2026

Main Responsibilities
-Undertake administrative work in line with PCN directed priorities

• Proactively identify and maintain current cohorts of patients to support their personalised healthcare requirements
• Ensure regular and consistent communication with the clinical team regarding patient progress and any complications or guidance.

Including liaising with secondary care and other health providers

Raise awareness of health promotion, run campaigns, to include seasonal priorities.

Coordinate clinics, liaising with the reception lead and contacting the identified patients with appointments

Manage patient initiated calls for help/signposting, ensuring patients are directed to the appropriate service (eg GP, Nurse, First Contact Physiotherapist, Pharmacist, Social Prescriber)

Document and monitor aspects of patient coordination and service delivery, supporting data collection and audit using Systm One patient record system

Telephone contact to manage patients on the PCNs case load following any unplanned hospital admission (where appropriate)

Participate in MDT meetings to discuss patients from the PCN case load

Raise awareness of health promotion and screening such as NHS Health Checks and LD Health checks and coordinate invitations to ensure targets are achieved on a practice and PCN level

Assist and manage recall system for chronic diseases including acting as a point of contact for any queries regarding annual reviews

Acting as non clinical cancer Champion, coordinating referral practices, safety netting and screening activity in conjunction with the practice clinical cancer lead

Ongoing monitoring of PCN requirements including practice performance for IIF and QOF

Run audits and searches where necessary to identify patients for review

Monitor referrals to ensure tasks are completed and care delivered

Deliver reception services as needed by the Practice

Assist administrative colleagues with various tasks as required (for example

patient registration/deduction)

To carry out any other reasonable duties as requested by a manager to ensure quality of service for both the PCN and Practice

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).