Cardiology Administration Assistant Job Bath area,England UK,Healthcare

Royal United Hospitals Bath NHS Foundation Trust

Cardiology Administration Assistant

The closing date is 08 March 2026

As our Cardiology Administrative Assistant, you'll play a key role in the smooth day-to-day running of our Cardiology appointment service.

You will handle patient enquiries, manage general queries, and book appointments, ensuring an efficient and well‑organised service.

This is a patient‑facing role, so you'll work closely with patients, relatives, and members of the public. Our team prides itself on delivering a friendly, professional, and supportive service to everyone who contacts us.

Main duties of the job

Working independently to ensure waiting lists are well‑managed and appointments are booked efficiently
Prioritising and triaging referrals in a timely manner, including liaising with multidisciplinary clinical teams
Maintaining accurate and up-to-date pending lists for appointments
Producing accurate monthly waiting‑time data
Checking referral data and spreadsheets to ensure all referrals are actioned appropriately
Requesting patient notes from the RUH and external hospitals
Completing a range of administrative tasks, including scanning, emailing, filing and managing paperwork

About us

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person‑centred care we pride ourselves on.

We are proud to be in thetop 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well‑established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

Job responsibilities

To be responsible for identifying and managing capacity issues which in turn maintains operational efficiency, ensuring additional lists (with the correct staffing) are put in place.

Ensure accurate data handling. To note urgent and other requests which may require priority treatment and book accordingly.

To communicate effectively with patients, relatives and all disciplines of staff in order to ensure an efficient and effective service. Relaying messages, in a polite and helpful manner, taking independent action as appropriate. To include telephone and email queries.

To check all patient details, safety alerts and special requirements, liaising with GP surgeries, other hospitals and consultant secretaries as necessary. Ensure that any change of patient details are made promptly and accurately at the point of referral or appointment confirmation.

Ensuring the correct prescription‑only medicine preparation is sent to patients prior to specialised imaging appointments. In addition this requires accurate inventory to comply with medicines law.

To be responsible for contacting patients by telephone. Raising safety issues with the relevant clinical modality lead as necessary.

To be responsible for aspects of private patient appointments, liaising with the finance department and consultants as necessary, in accordance with the Trusts private patient policy and departmental procedure.

Contribute ideas and initiatives towards creating and maintaining an effective and…


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