IT Service Desk Technician -FTC

IT Service Desk Technician - FTC

• Annual Salary: £28,142 - £30,024
• Location:
  
  Bath
• Job Type: Fixed Term until 31st December 2026

We are seeking an experienced IT Service Desk Technician to work for a highly regarded Bath based organisation within the education sector

This role is ideal for a professional with a background in IT, preferably within an education environment, who is committed to ensuring the smooth operation of IT systems and providing excellent support to staff and students.

• Manage and resolve IT tickets, ensuring efficient troubleshooting and problem‑solving to support staff efficiency and enhance the learning experience for students.
• Share responsibility for the delivery of the Break‑Fix Service, providing onsite support as part of the Central Services and Support Team.
• Maintain the Local Area Network and Wi‑Fi network within the Trust, ensuring reliable connectivity and performance.
• Collaborate with team members to support the overall IT strategy and contribute to a high‑functioning team environment.

• Minimum of 2 years' experience as an IT Support/Service Desk Technician.
• Strong knowledge of Microsoft 365 applications and their administration.
• Familiarity with Active Directory, Group Policy, and ne...