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Global Service Desk Lead — ITIL, Automation & Mentorship
Job in
Bath, Somerset County, BA1, England, UK
Listed on 2026-07-16
Listing for:
Rotork
Full Time
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Rotork in Bath is seeking a Lead Service Desk Analyst to guide a high-performing IT support team across our global organisation. You’ll act as senior UK escalation point, blending hands-on technical work with leadership to sustain operations and deliver excellent service.
You will mentor analysts, align with ITIL 4 standards, drive improvements, and work with the Global Service Desk Manager to uphold standards, tools, and SLAs.
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