Digital Workplace Analyst; M365

About The Role

Turn data into insight that drives smarter digital workplaces. Join Buro Happold as a Senior Digital Workplace Analyst (M365).This person can be based in our Bath, London, Manchester or Leeds office on a hybrid working model.

Join our Global IT team and play a key role in shaping how Microsoft 365 is used across Buro Happold. This is a data-driven role focused on turning usage, performance and service data into meaningful insights that improve productivity, user experience and governance.

• Develop and maintain a comprehensive M365 reporting suite covering usage, adoption and service health
• Design and deliver dashboards and executive-ready reports with clear insights, trends and recommendations
• Define and track adoption KPIs, measuring success across usage, collaboration and engagement
• Analyse data to identify opportunities for productivity improvements, cost optimisation and reduced sprawl
• Partner with IT support teams to reduce recurring issues through insight-led improvements and user education
• Ensure data quality, governance and consistency across reporting processes
• Monitor trends in data consumption and user behaviour
• Support decision-making through ad-hoc analysis during incidents, migrations and major changes
• Lead continuous improvement initiatives related to reporting, data management and lifecycle

• Experienced in M365 reporting, analytics or a similar SaaS productivity environment
• Strong analytical mindset, with the ability to translate data into clear, actionable insights
• Strong experience administering and improving SharePoint Online within a Microsoft 365 environment
• Experience supporting Digital Workplace, Collaboration or Modern Workplace services
• Experience using Microsoft Graph, Power BI or Power Shell ro report on adoption, governance and service performance.
• Strong understanding of SharePoint governance, permissions, site lifecycle and information architecture.
• Skilled in building dashboards and automated reporting (e.g. Power BI, data modelling)
• Familiar with M365 data sources such as admin centre reports, Microsoft Graph, audit logs and service health
• Comfortable working with APIs, scripting (e.g. Power Shell) or Azure data services
• Confident communicator, able to present insights to both technical and non-technical audiences
• Strong understanding of governance, data privacy and security principles
• Highly organised, proactive and able to manage multiple work streams

At Buro Happold, we believe in creating a better, more sustainable world. You’ll be part of a team that values innovation, collaboration, and excellence. We offer a supportive environment where your contributions make a real difference.

• Hybrid working arrangements.
• Attractive salary and benefits package.
• Holiday entitlement of 25 days per annum (exclusive of bank holidays) and flexible holiday arrangements.
• Generous company pension scheme.
• Flexible benefits including cycle scheme, dental insurance, optical cover, travel insurance, season ticket loans, and corporate discounts.
• Enhanced parenthood leave policies. 3pm finish on the last Friday of the month.
• Entitlement to two memberships to professional bodies or subscriptions.
• A commitment to your wellbeing through a comprehensive employee assistance programme and wellbeing activities.

Buro Happold values individual's flexible approaches to working patterns as an important part of the way you work and achieve balance. We welcome applications from those who are seeking flexibility in their careers.

Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds and experiences that shape us. Appreciating each other’s differences is key, we want employees to feel they don’t have to mask elements of their identity to thrive.

We are working to change the lack of representation of marginalised groups in the built environment and are particularly keen to hear from anyone who feels they are underrepresented in the industry. We have much to learn from one another. Embracing difference allows us to develop the most innovative and elegant solutions.