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Hybrid IT Service Desk Analyst – Windows & Mac Support

Job in Bath, Somerset County, BA1, England, UK
Listing for: Bath Spa University
Full Time position
Listed on 2026-08-28
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 30000 - 33000 GBP Yearly GBP 30000.00 33000.00 YEAR
Job Description & How to Apply Below

Bath Spa University is seeking an IT Service Desk Analyst to deliver first-line support for staff and students across Apple and PC platforms. You will log service requests, assist with diagnostics, and deliver timely solutions while escalating complex issues to specialist teams.

You will work with the IT Service Desk to maintain systems and knowledge bases, advising users on digital technologies and security practices in a high-volume environment. Hybrid working is available.

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