Digital Delivery Support Administrator

You'll play a key role in supporting the Digital Delivery team in the day-to-day operation, administration, and continuous improvement of the Autodesk Forma Common Data Environment.

Working closely with the Digital Delivery Support Lead, you'll help ensure projects are configured correctly, information flows smoothly, and users across the business receive timely, high-quality support.

This role is ideal for someone who is organised, proactive, and eager to develop deeper expertise in digital delivery workflows, ISO 19650 information management, and Forma platform administration.

Platform administration and project support

• Day-to-day Forma operations: support rollout updates, archiving, merging, and general housekeeping.
• User and permissions management: add and maintain users, roles, and access rights across Forma and related Autodesk systems.
• Workflow configuration: help set up and maintain check/approval workflows on key projects.

User support and training

• First-line Forma support: provide timely assistance to project teams, troubleshoot issues, and escalating complex queries to the Digital Delivery Support Lead.
• Training coordination: support the creation, maintenance, and delivery of training materials, guides, and onboarding resources.
• Technical training platform support: help manage access and content on the company's online technical training platform.

Information management and quality assurance

• ISO 19650 aligned support: assist with ensuring information exchange aligns with ISO 19650 principles.
• Data handling: support the organisation and transfer of field image data, point clouds, and 3D mesh scans.
• Reporting and analytics: run usage reports, gather statistics, and support dashboard creation (Power BI experience beneficial).

Collaboration and continuous improvement

• Vendor and IT coordination: support software testing, upgrades, and implementation of new tools or plug‑ins.
• Process improvement: contribute to procedural documents, best-practice guidance, and continuous improvement initiatives.
• Digital Delivery Strategy support: help promote and embed the organisation's digital delivery strategy across the business.