Band 8d Divisional Director Operations

Band 8d Divisional Director Operations - Bath

We are seeking an inspirational, compassionate and experienced leader to join us as our Divisional Director of Operations. This is a pivotal senior leadership role responsible for the daily operational delivery and strategic direction of our mental health services in BaNES, Swindon and Wiltshire (BSW)

You will provide leadership to multi-disciplinary services and drive operational excellence across inpatient and community services. You will work with colleagues and system partners to lead transformational change and service improvements. You will enable collaborative working with external system partners and internal stakeholders to ensure high quality integrated care.

BSW cover a wide portfolio of services including acute/crisis care (crisis services, home treatment teams, hospital liaison and inpatient services), community care and specialist services (older adults/dementia services, early intervention in psychosis) and Talking Therapies.

Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

The Divisional Director of Operations will lead the delivery of key performance, workforce, financial and governance priorities. They will ensure that services meet the needs of service users and carers, achieving agreed standards and financial targets.

Working within the Divisional Leadership team, the Divisional Director of Operations will deliver strong value based leadership to operational delivery and share responsibility for the overall strategic direction, performance and culture of BSW.

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

We are passionate about promoting good mental health and wellbeing. Our staff are pivotal in everything we do and we are committed to involving them fully in the development of the Trust and our services. We are proud to be fostering a diverse workforce that reflects our communities. A key commitment to this is improving staff representation from Black, Asian and Minority Ethnic communities, those from the LGBTQ+ communities, and people living with disabilities - we are a 'Disability Confident Employer' offering a guaranteed interview to Disabled applicants who meet the essential criteria.

Provide inclusive, compassionate and effective leadership for your team by setting clear vision and direction.

Develop a culture and environment in which members of staff are encouraged and supported to deliver high- quality services and are supported to innovate and improve services where appropriate.

Encourage your team to feel able to raise concerns openly and safely.

Promote equality of opportunity in service delivery and employment, ensuring that no person receives less favourable treatment than another on the grounds of gender, marital status, race, religion, creed, colour nationality ethnic or national origin, sexual orientation or disability.

Support prompt recruitment by identifying vacancies to the AWP Recruitment Team as soon as they arise, and participate in the selection and effective induction and onboarding of new joiners to the team.

Ensure that all team members have a very positive introduction to the team and a well‑supported first year.

Take responsibility for encouraging people to stay with AWP, ensuring that you are aware whenever a member of your team is considering leaving, seeking to understand their reasons and encouraging them to stay.

Ensure that key messages are cascaded in your team and that your team are encouraged to put forward suggestions.

Show appreciation to your team…