Aftersales Manager

Aftersales Manager - Bath

Salary:
Around £60,000 per annum, pending experience, with uncapped on-target earnings to increase your salary.

Hours:

Monday to Friday 8:00am-6:00pm. Occasional Saturday mornings required, subject to business demand.

Our client is a premium franchise-approved car dealership located in the Bath region.

• Report to the General Manager, proactively manage the aftersales operation to ensure complete customer satisfaction through maximum utilisation of workshop facilities and efficient sale of labour.
• Manage and support colleagues; drive and determination to maintain policies that continually improve customer satisfaction and the client’s reputation.
• Ensure operations are efficient and professional, and policies are continually improved.

• Strong and consistent experience working as a Service or Aftersales Manager within a medium to large franchise-approved car dealership.
• Effective in managing and supporting colleagues.
• Drive and determination to maintain policies that continually improve customer satisfaction and reputation.
• IT literacy.
• UK driving licence with minimal points.
• Experience working with a premium marque desirable, but non-essential.

• Starting salary around £60,000 per annum, pending experience.
• Departmental performance-related bonus scheme providing extra bonus opportunities.
• Personal company car.
• Full in-house and manufacturer-accredited training.
• 30 days annual holiday allowance (including bank holidays).
• Workplace pension scheme and life insurance.
• Benefits platform with employee support programme and discounted rates of vehicle parts and servicing.
• Fantastic long-term career development prospects with a well established business operating since 1989.