Head of Operations

This is an exciting opportunity to join The SU Bath in a newly created senior leadership role at an important point in our development.

As Head of Operations, you’ll lead our central operations function across finance, facilities, data and insight, and central administration. Reporting to the Chief Executive, you’ll provide operational leadership across a broad portfolio, with responsibility for financial planning, organisational effectiveness, risk and compliance, business continuity and continuous improvement.

You’ll play a key role in strengthening our systems and ways of working, bringing people, processes and priorities together and creating the strong operational foundations that enable teams across The SU to focus on delivering for students.

We’re looking for an experienced operational leader who can confidently lead across multiple functions and bring sound judgement, strong people leadership and a practical, solutions-focused approach.

We are not looking for an expert in every aspect of this role! You will have support through the expertise of our University and Sector specialists.

You will have experience of leading and developing teams, improving systems and processes, and managing relationships with internal and external partners. You’ll be comfortable working across competing priorities, influencing others and turning organisational priorities into action.

We’re looking for someone who can see the bigger picture, empower others and bring together the right expertise to achieve positive outcomes.

The SU is an independent charity based at the University of Bath.

We help students shape their experience at Bath University so they get the most out of their time here.

At our heart, we believe that being student-led achieves the best student experience, for the benefit of students, the University and for society at large.

Students’ Unions are a place to work like no other; inclusive, progressive and community-driven, we exist to bring the best out of each other and the people we represent.

No two days are the same, and no SU is the same; with a network of over 600 UK-based Unions, there is a fantastic opportunity to develop yourself and build your career.

• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• Generous employer contributory pension schemes
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, Linked In Learning, and more
• Local discounts, including free entry to the Holburne Museum in Bath
• A family-friendly workplace
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance
• Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses
• Employee assistance services through Health Assured, including access to the Wisdom app

• Staff support groups and networks
• A network of Staff Wellbeing Champions
• A suite of tools, resources and frameworks that enable you to be at your best and thrive

• Job Description & Person Specification
• Background Information