Account Manager 3D Retail

We’re frontline, a big group company, an award-winning, innovation-driven 3D retail design and integrated marketing agency who apply bigger thinking to everything we do. For over 30 years, we’ve been helping our clients create memorable EXPERIENCES, drive business results to amplify PERFORMANCE, innovate with technology to drive TRANSFORMATION and nurture and connect brands with consumers to build genuine COMMUNITIES.

• Salary of £33,000 - £37,000 per annum, depending on experience
• 23 days’ holiday plus bank holidays, increasing with length of service
• Up to five paid days of charity work per year
• Hybrid working options (after probation)
• Health cashback scheme
• Life cover
• Pension scheme
• Profit share
• Cycle to work scheme
• Gym discounts
• Social events throughout the year
• A welcoming and friendly office environment
• Computer scheme – make savings on IT equipment through a government-backed salary exchange scheme

As our Account Manager 3D Retail, you will oversee the successful delivery of 3D retail display projects, ensuring they meet expectations, deadlines and budgets.

Acting as the main point of contact for a major blue-chip client, you'll manage day-to-day account activity, develop a strong understanding of their business and translate their requirements into clear briefs for the design team.

You'll oversee projects from initial briefing through to delivery, working closely with colleagues to ensure designs meet client expectations and commercial requirements. You'll also identify opportunities to grow accounts whilst maintaining strong relationships and profitability.

Additionally, you will:

• Hold regular client status meetings and produce WIP and job status reports
• Produce quotes and maintain supporting project documentation
• Facilitate collaboration across departments to deliver cohesive projects
• Prepare and present project performance reports and insights
• Contribute to pitch decks and proposals for new or expanded business
• Stay informed on industry trends to advise clients on innovative strategies

To be considered as an Account Manager 3D Retail, you will need:

• At least three years’ experience in the design and management of retail display manufacturing and installation
• General marketing and retail marketing knowledge
• Knowledge of retail display production and installation rollouts
• An understanding of 3D design software, such as AutoCAD, 3ds Max, Photoshop and Illustrator
• An awareness of current retail design trends
• Proficiency in Microsoft Office
• Strong time-management and budget-management skills
• Excellent relationship-building skills

The ability to travel and manage projects on-site globally, alongside a full, valid passport and driving licence, would be beneficial.

Other organisations may call this role Account Manager, Retail Account Manager, Design Account Manager, Creative Account Manager, Retail Project Manager, 3D Retail Project Manager, Retail Display Account Manager, or Client Services Manager.

Webrecruit, Frontline, and Big Group are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be