Regional Manager FTC

Hours: 37.5 hours per week. We’re happy to discuss flexible working arrangements.

Contract type: Fixed term role to 31 March 2027

Location: Based in Bath with travel across the South West, including Bath, Wiltshire and Gloucester projects

Additional information:

Valid driver's license required with access to own vehicle – business insurance will be required for claiming expenses.

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

About the Role:

• As Regional Manager, you’ll be responsible for a portfolio of services across Bath, Wiltshire and Gloucestershire, supporting our teams to provide high-quality services that help clients reach their full potential.
• As a key member of Alongside’s Senior Operational Team, you’ll work closely with Service Managers to ensure services are managed effectively and consistently.
• You’ll provide leadership, support and oversight to ensure KPIs, service priorities, objectives, quality standards and contractual and legal obligations are met.
• You’ll support Service Managers and their teams to continually develop and improve services, ensuring agreed improvements are implemented and embedded across day-to-day operations.
• You’ll provide clear leadership, help develop strong and effective teams, and ensure our services remain safe, responsive and focused on the needs of the people we support.
• Most importantly, you’ll lead in a way that reflects Alongside’s values, supporting both our people and our services to deliver the best possible outcomes for our clients.

What you’ll be doing:

• Lead and support Service Managers, helping them build confident, motivated teams and deliver high-quality services.
• Oversee the day-to-day operational delivery of services, ensuring they run effectively and meet KPIs, quality standards, budgets, compliance and contractual requirements.
• Drive continuous improvement, using performance data, quality assurance and feedback to identify opportunities and embed positive change.
• Champion person-centred services, ensuring our approach is strengths-based, trauma-informed and supports the development of Psychologically Informed Environments (PIE).
• Work collaboratively across Alongside, contributing to the Senior Operational Team and building strong relationships with colleagues, commissioners and partners.

Please note:
Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

• A full driving licence and access to a car for work.
• Experience of leading managers and services across multiple locations.
• Strong leadership, organisation and communication skills, with the ability to manage competing priorities.
• Experience of driving service performance, quality and improvement.
• Good knowledge of homelessness and complex support needs, including mental health and substance use.
• A commitment to person-centred, trauma-informed and strengths-based approaches.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave
  , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Alongside charity shops
• A generous and competitive pension…