Assistant Manager

Assistant Manager £32,000-£35,000 per annum + annual bonus

Duties and Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Control operational costs and identify measures to cut waste
• Deliver superior service and maximise customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality
• Organise and monitor staff schedule
• Organise and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Actively promote all the venues and its events
• Train new and current employees on proper guest service practices
• Implement policies and protocols that will maintain future restaurant operations
• Ensure a smooth closing of the venue
• Attend meeting and trainings when required

• Advanced level of written and spoken English
• Ability to work flexible hours, including evenings and weekends
• Ability to remain calm under pressure
• Exceptional organisational and leadership skills
• Ability to work well with others with excellent interpersonal and communications skills
• Knowledge of all applicable software

• 2 double shifts and 3 single shifts per week, 2 days off.
• Double shifts start in the morning, finishing closing the restaurant with an hour break.
• Single shift starts in the evening before the dinner service.

• Refer a friend bonus of from day 1
• Discounted health and fitness benefits
• Free meals when you’re at work,
• 30% off the bill in our restaurants for you and your loved ones
• Exclusive savings on travel, shopping, restaurants, and more
• 28 days’ holiday that include service charge
• A restaurant welfare budget allocated for healthy snacks, drinks and support during our busiest times of the year
• Huge investment in training and development with qualifications across Wine, H&S, Food Safety, HR and a five-stage management development programme,
• Access to counselling, remote GP/physio services, legal advice and more

Compensation:
Competitive salary