Sales Assistant

Mulberry is a British lifestyle brand, committed to sustainability and recognized as a B Corp. We are looking for a highly customer‑focused employee to join as a Sales Assistant, also referred to as an Experience Expert.

• Create a welcoming and fun environment for customers and team members.
• Deliver an engaging, dynamic and memorable customer experience.
• Develop and maintain key customer relationships using in‑store CRM tools.
• Show cultural awareness of how Mulberry fits into the fabric of life and art to excite customers.
• Drive performance by sharing ideas, maintaining a competitive spirit, and delivering operational excellence while respecting people, product, and environment.
• Embodies company values – honesty, dynamism, community spirit – and supports inclusive culture.
• Incorporate environmentally and socially responsible practices into daily work.

• Competitive basic salary (£13.45 per hour).
• Commission.
• Bonus.
• Product allowance.
• Enviable staff discount and exclusive access to staff sales.
• Extra day off for your birthday.
• Pension contributions & life assurance.
• Training and development opportunities.
• Two paid volunteering days per year.
• Access to Help@Hand – wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts.

This is a 12‑hour per week position with required weekend availability.

Mulberry is an equal opportunities employer. All hiring decisions are made on the basis of qualifications, skills, or experience relevant to the role.

If you need adjustments to the application or interview process, please email