Tesco Colleague Wellsway Express
Listed on 2026-06-03
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Availability Window
Days From time To time Mon 06:30:00 14:30:00 Thu 17:30:00 22:30:00
Pay RateOur Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.
Hours and FlexibilityWe offer a minimum of 16 guaranteed hours each week. If you would like to work fewer hours (minimum 12) we can accommodate. Availability windows are the periods we need you to work; we schedule contracted hours within these times. You will receive 3 weeks’ notice of your shifts.
Responsibilities- Being a colleague in one of our stores means helping to serve our shoppers better every day.
- Meeting great people, learning new things and being part of a specialist, diverse team where everyone is welcome.
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within the store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about the store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Applicants must be over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
Diversity and InclusionDiversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself are a place where Everyone’s Welcome.
We are proud to be a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.
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