Retail Optical Assistant

What you’ll do

This is a hands‑on, people‑focused role where premium service really matters:

• Deliver an exceptional customer experience – welcome customers, understand their needs and guide them through our carefully curated selection of designer frames and lenses.
• Support fittings and adjustments – learn how to fit, adjust and care for luxury eyewear, ensuring every customer leaves perfectly satisfied.
• Assist in high‑quality eye care – support pre‑screening and optical processes using advanced testing technologies.
• Maintain impeccable standards – support daily store operations, visual standards and administration in a refined retail environment.

• £350 towards frames or designer sunglasses, with unlimited spend on lenses.
• Ongoing development and training in optical knowledge, luxury service and eyewear styling.
• Family & friends discounts + free eye tests.
• The chance to change lives through the One Sight Foundation.

Earn monthly bonuses on top of your salary. Full‑time optical assistants meeting targets can earn £85–£520/month bonus – with uncapped potential for high performers. Your performance matters – and it pays off.

• A confident, warm communicator who enjoys helping customers make considered choices.
• A calm, professional approach with great attention to detail.
• A genuine interest in fashion, luxury eyewear and customer service.
• A team player who contributes to a welcoming, inclusive and high‑performing store environment.
• No optical experience required – just pride in your work and a desire to learn.