Customer Assistant - Fashion, Home & Beauty Southgate

Work Pattern

Week 1

Sunday 09:00-16:45

Wednesday 14:30-19:30

Week 2

Sunday 09:00-16:45

Wednesday 08:00-13:00

Join M&S as a Customer Assistant in our Food section, where you will become at the frontline of the UK's fastest growing retailer. We are not just looking for someone to fill shelves – we need down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we are driving.

We are seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head on.

You will be a resilient and committed brand ambassador who is ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you will make sure our customers feel truly valued every time they shop with us.

• You thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You utilise our digital tools, such as the Sparks and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves there is huge opportunity.

Take Your Marks and apply today.