Tesco Shift Leader - Express

Job Summary

You’ll work in our stores, delivering a great customer experience and managing day‑to‑day store operations. The role requires leading a team, making balanced decisions, and supporting the manager when absent.

• Lead the store team during shifts, ensuring excellent customer service.
• Handle day‑to‑day operational queries across all areas of the store.
• Build and maintain positive, inclusive relationships with colleagues.
• Confidently manage the store in the manager’s absence.
• Make balanced, flexible decisions and adapt well to change.
• Coach colleagues, give feedback and model great service.
• Stay curious and seek opportunities to better serve customers, communities, and the planet.

• Experience leading a team or managing in a fast‑paced retail environment.
• Excellent communication skills and ability to keep the team well informed.
• Strong role model with a passion for delivering excellent service and ensuring customer needs are met.
• Natural leader who motivates and inspires the team to deliver outstanding results.
• Over 18 years old.

Pay starts at £15.59 per hour, rising to £16.86 for M25 stores. Minimum of 16 hours per week, with 12‑hour roles available. Shifts are scheduled within the availability windows indicated, with at least 3 weeks’ notice for shifts.

Support for flexible working and a fully inclusive and accessible recruitment process. Tesco is a Disability Confident Leader.

Tesco is committed to diversity, equity and inclusion. Everyone is welcome. We encourage applicants of all backgrounds.