Void Coordinator

Overview

At Places for People we hire people, not numbers. We are the UK’s leading social enterprise and we don’t discriminate on the basis of any protected attribute. We are dedicated to creating inclusive and thriving communities for both customers and employees.

You will proactively manage a portfolio of properties that are to be marketed for let, ensuring that client, company and statutory requirements are always met. You will monitor all your properties closely, review strategies and make recommendations when needed while updating the system accordingly.

You will liaise with other staff, raise and process all associated paperwork and update systems accurately to reflect true performance.

Working hours are 37 hours per week:
Monday‑Thursday 09:00‑17:30 and Friday 09:00‑17:00, with hybrid working available once probation is passed.

A basic DBS check is mandatory. For more information you can download our job profile from the website.

You must possess a high level of customer focus, always working to address and exceed customer needs in the delivery of efficient voids service. The workload can be varied, with multiple properties at different stages of completion; you should be willing to adapt and work effectively within a variety of situations.

Previous admin experience within a busy, customer‑focused environment is essential. You should be a skilled communicator, able to liaise with individuals at all levels while managing multiple tasks and priorities.

• Experience in an administration role (or equivalent customer service experience)
• Experience working as part of a team
• Good IT and communications skills

We offer a comprehensive benefits package. Competitive salary with yearly review. Training and development opportunities. Flexible working arrangements such as reduced hours, flexible start and finish times or compressed hours are discussed during the interview.

• Competitive salary, with a salary review yearly
• Training and development

Safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people and adults at risk from harm, abuse and neglect. We follow robust safeguarding policies and procedures and expect all employees to uphold the highest standards of safeguarding and accountability.