Sales Manager

Salary: £35,000 per annum
Job Type: Permanent

Hours:

Full-time
Town:
Bath

What does living fully mean to you?

Whether you are seeking to grow with new opportunities, work beside teammates that feel like family, or make a difference in the world, a career with Abbey Hotel Bath - A Tribute Portfolio Hotel (part of the Marriott collection) can help you live life to its fullest, no matter how you define it.

Abbey Hotel, Bath is located in the centre of the beautiful wellbeing destination of Bath, just a short walk from the Roman Baths, Bath Abbey and Bath Spa.

We are currently recruiting for a Sales Manager to join our Truly Talented team.

To proactively generate new business and grow revenue for the hotel by identifying, developing, and converting corporate, group, and event opportunities.

The Sales Manager will actively prospect within the market, build strong client relationships, and work closely with internal teams to maximise occupancy, rate, and ancillary spend.

£35,000 per annum

Permanent

Full Time 40 hours per week

• Worldwide employee discounts at Marriott Hotels;
• Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B;
• 28 days holiday, including bank holidays, increasing yearly to 33 days;
• Discounts across retail, restaurants, events and more through our benefits & rewards portal;
• Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
• Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
• Yearly complimentary Axiom Xcape stayover after one year of service;
• A growing team with great training, progression, and promotion opportunities;
• Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
• Free meals while on shift;
• Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!

Key Responsibilities

• Proactive Sales & New Business Development
• Proactively source new corporate, group, and meeting & events business within the market.
• Identify and target new accounts and opportunities through market research, networking, site visits, sales calls, and familiarisation trips utilising tools such as Agency
  360 as a core new business intelligence tool.
• Respond to and follow up on all sales enquiries in a timely and professional manner, converting opportunities into confirmed business.
• Actively manage a personal sales pipeline, ensuring accurate forecasting and opportunity tracking.
• Account Management & Relationship Building
• Build and maintain strong relationships with key accounts, travel advisors, local businesses, agencies, travel management companies, and event planners.
• Manage and grow a portfolio of existing accounts to maximise revenue and repeat business.
• Conduct regular client meetings, hotel show rounds, and hosted site inspections.
• Represent the hotel at industry events, networking functions, and trade shows as required.
• Revenue & Commercial Focus
• Negotiate rates and contracts in line with hotel pricing strategy and commercial guidelines.
• Work closely with the Revenue and Reservations teams to optimise pricing, availability, and yield.
• Identify opportunities to upsell bedrooms, meetings & events space (if applicable), food & beverage, and additional services.
• Execute the commercial sales strategy aligned with the hotel’s goals.
• Brand Positioning
• Leverage digital platforms and partnerships to enhance brand awareness.
• Maintain up-to-date knowledge of the hotel market, competitors, and local demand trends.
• Provide regular sales activity reports, pipeline updates, and performance insights to the General Manager.
• Ensure all sales activity, client interactions, and opportunities are accurately recorded in the CRM system ().
• Manage and update hotel shopping windows and ensure accurate, engaging content across all online channels. I.e. Venue Directory/Cvent etc.
• Prepare and submit reporting for your monthly commercial packs.
• Collaboration & Brand Representation
• Work closely with Operations, Events, Front Office teams and (M&E and Groups hub, if applicable) to ensure maximum collaboration and delivery of confirmed business.
• Act as a brand ambassador for the…