VP Loan Operations

At Midcoast Federal Credit Union, our mission is simple:
Cultivating a thriving community, together. Our Core Values, Members First, Future Forward, Locally Present, and Education Driven, guide how we serve our members, develop our employees, and strengthen our communities.

We're looking for an experienced Vice President of Loan Operations to lead our consumer, indirect, and real estate loan operations and servicing functions. This is a hands‑on leadership opportunity for someone who brings strong lending knowledge, develops people, improves processes, and understands how sound operations contribute to an exceptional member experience.

• Lead, coach, and develop our loan operations team.
• Oversee underwriting, loan approval, processing, documentation, servicing, and asset‑quality practices.
• Create clear priorities, responsibilities, service expectations, and accountability.
• Improve workflows and use technology to make lending more efficient, accurate, and member‑focused.
• Monitor operational performance, workload, capacity, compliance, and risk.
• Partner across Midcoast to solve problems and continually improve the member and employee experience.
• Provide meaningful analysis and recommendations to support sound lending decisions.

• 5–10 years of progressively responsible lending or related financial‑services experience.
• Demonstrated experience leading and developing employees.
• Strong knowledge of consumer lending and loan operations.
• Sound judgment and the ability to balance member needs, service, compliance, and risk.
• Strong communication, analytical, organizational, and decision‑making skills.
• A continuous‑improvement mindset and comfort using technology to improve operations.
• Credit union or regulated financial‑institution experience is preferred.

A bachelor's degree in business, finance, accounting, management, or a related field is preferred. Equivalent education, training, certifications, and progressively responsible experience may also be considered.

We believe great service starts with great people. We're building a credit union where employees grow, members feel heard and empowered, and our communities are strengthened through relationships, inclusion, and practical support.

If you're a collaborative lending leader who believes in developing people, improving how work gets done, and putting members at the center of your decisions, we'd like to hear from you.

This is a hybrid position requiring some in‑office presence at a designated branch location.

Compensation commensurate with experience. Midcoast FCU offers a comprehensive benefits package including medical, dental, short / long term disability, life insurance, 401(k) with employer match program, paid time off, paid birthday off, and additional wellness‑based incentives.

Midcoast Federal Credit Union is an equal opportunity employer. We value diversity and inclusion and consider all qualified applicants without regard to any legally protected status.