Clinical Administrative Lead

As the Clinical Administrative Lead is responsible for overseeing the day‑to‑day administrative operations of the Employee Health office. This role provides leadership to non‑medical personnel, ensures regulatory compliance (including OSHA, healthcare regulations etc.) maintains accurate records, and upholds the highest standards of healthcare administration, ethics, and confidentiality.

Safety Leadership

• Provide administrative leadership to support a strong culture of workplace safety within the medical office and employee health department.
• Participate in safety reviews, audits and inspections and support corrective action planning.

Team Collaboration & Communication

• Oversee daily operations of the medical office to ensure efficiency, accuracy, and compliance.
• Lead, hire, train, supervise and evaluate non‑medical administrative personnel.
• Assign workloads, monitor performance, and ensure completion of administrative tasks.
• Serve as primary administrative resource for staff and leadership.
• Support staff development through guidance, feedback and performance management.
• Demonstrate a CAN-DO attitude.

Regulatory & Compliance Oversight

• Oversee OSHA injury reporting and recordkeeping including OSHA 300 Logs, OSHA 300A Summaries, OSHA 301 incident reports.
• Assist with audits related to OSHA recordkeeping and regulatory compliance.
• Ensure compliance with insurance requirements and healthcare regulations.
• Maintain up‑to‑date knowledge of applicable medical laws, workplace safety regulations and compliance standards.
• Uphold high ethical standards in all administrative and operational practices.

Data Management & Record Keeping

• Maintain accurate, secure, and confidential patient and staff health records.
• Oversee data management systems to ensure timely, complete and compliant documentation.
• Ensure proper retention, storage and access controls for records in accordance with healthcare regulations and privacy laws.

Continuous Improvement

• Identify opportunities to improve administrative workflows, develop, implement and maintain office policies and procedures.
• Ensure staff adherence to established policies, workflows, and regulatory requirements.
• Review and update procedure to reflect changes in regulations, best practices, and operational needs.

Financial & Vendor Oversight

• Monitor the office and Employee Health department budget.
• Track and review vendor contracts and charges as they apply to the Employee Health department.
• Coordinate with vendors to ensure cost‑effective services and timely delivery of supplies.
• Assist leadership with budget planning and expense control.

• High School Diploma/GED required.
• Associates Degree in Administrative Business, Medical Office Management, Database Management or related field; or equivalent combination of education and experience required, Bachelor’s Degree preferred.

• 5+ years of medical office administration preferred.
• 3+ years of supervisory experience required.
• Occupational health experience is highly desirable.
• Ability to handle medical records discreetly.
• High proficiency in Microsoft Office Excel, Access, PowerPoint and Word applications required.
• Experience with American Technical Services (ATS).
• Excellent customer service skills.
• Excellent data management organizational skills.
• Meticulous record keeping and attention to details.
• Ability to communicate effectively, both in writing and orally, with a wide range of customers.
• Ability to learn, manage and maintain multiple databases.
• Administrative management with basic accounting skills.
• Must be a self-starter and have the ability to work independently with oversight.
• Must be able to work in a team environment.
• 1st shift consisting of (5) days per week (Monday‑Friday) onsite.