Project Manager, Client Relationship Management, Operations Management

With nearly 25 years of experience, our Bathgate location in Scotland, UK is an integral part of Catalent’s European clinical supply services network. This 141,000 sq. ft. facility has a comprehensive range of capabilities to support sponsors’ studies throughout the UK, Europe and beyond, including clinical supply management, Fast Chain® demand-led supply, clinical-scale commercial packaging, and QP release services.

We have high-speed, automated primary packaging for blisters, as well as semi-automated primary packaging for bottles. We offer packaging design services on site, as well as secondary packaging and clinical labeling services.

We have an opportunity for a Project Manager to join our team and play a key role in delivering client projects successfully. You will coordinate activities from award to completion, ensuring timelines, milestones, and deliverables are met. This role involves managing documentation, materials, and financial forecasting while maintaining strong client relationships. You will help drive continuous improvement and ensure excellent customer service throughout the project lifecycle.

Shift: Monday to Friday

Location:

Bathgate, UK

100% Onsite

• Your role will require you to prepare and manage Project Plans from end to end that meet required milestones outlined and agreed with clients.
• You will be required to manage projects that may reside within single or multiple business lines or sites as assigned and act as single point of contact for the client and facilitate responses to customer questions and observations.
• Naturally you will lead meetings with both client and internal teams to facilitate and drive project completion and ensure the project meets timeline and budget requirements.
• You will also provide notification of milestone completions for billing to the Finance department and will be the primary focal point for all project team and client communication
• Acting as the client advocate you will take on additional assignments for the department, group or site with support. You will be able to speak to all Catalent business services and promote Catalent at client meetings and conferences and work with sales teams to win new business.
• You may also support or lead Project Management teams, cross site teams or functional teams in Department, Site or Global Project Management projects, activities and initiatives

• A working knowledge and experience of Project Management is essential for this role as are excellent client facing skills and a desire to meet / exceed client expectations throughout all stages of the project.
• The ability to prioritize and manage multiple projects showing leadership, negotiation, presentation and facilitation skills are also a fundamental part of the role.
• A Science Degree and/or apprenticeship or considerable equivalent work experience is preferred.
• You should have a working knowledge of Pharmaceutical / Biotech or manufacturing industries.
• You will have ability to work with minimal supervision to meet required timelines and be able to lead teams that may involve multiple sites and be comfortable working in a multi-national team with language requirements depending on work location.
• You should display a desire to meet and exceed client expectations on a continual basis. You will also be able to display evidence of effective communication skills both written and verbal

• Strong time management and organizational skills with a committed approach to providing a high level of customer service.
• Excellent written and verbal communication skills.
• Ability to work as part of a team, adopting a right-first-time approach to ensure commitments are met in a timely manner.
• Demonstrated…