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Customer Experience & Support Specialist

Job in Bathgate, West Lothian, EH48, Scotland, UK
Listing for: Sureserve Group
Full Time position
Listed on 2026-10-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Management
Salary/Wage Range or Industry Benchmark: 22000 - 30000 GBP Yearly GBP 22000.00 30000.00 YEAR
Job Description & How to Apply Below

Sureserve Bathgate is seeking a results-driven contact centre advisor to be the first point of contact for customers, handling enquiries, appointments and issue resolution from first contact through to completion.

You will manage inbound calls, route to the right departments, respond to emails, and maintain high service levels while building strong customer relationships across the UK.

This posting is for the Customer Experience & Support Specialist role at Sureserve Group, based in Bathgate, Scotland, United Kingdom.

Join us at Sureserve Group as our next Customer Experience & Support Specialist in Bathgate, Scotland, United Kingdom.

We are currently recruiting a Customer Experience & Support Specialist for our team in Bathgate, Scotland, United Kingdom.

This is a strong opening to take on the Customer Experience & Support Specialist role at Sureserve Group.

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