Delivery Driver​/Customer Service Assistant

Position: Delivery Driver / Customer Service Assistant

Delivery Driver / Customer Service Assistant

Join to apply for the Delivery Driver / Customer Service Assistant role at HSL Chairs
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We’re looking for professionals who take pride in delivering excellent service and enjoy helping people find comfort  you enjoy being out and about, meeting new people, and making a real difference to people’s lives, you might be the right fit.

Base pay range

Location: Bathgate
Salary: £12.30 per hour
Hours: 35 per week

Our feel‑good benefits

• Health cash plan – cashback on dental, optical and more
• Discounted shopping & gym memberships with Westfield Rewards
• Brilliant colleague discount (friends and family too!)
• 30 days’ holiday (pro rata), rising to 33 with long service
• Contributory pension and death-in-service cover
• Discretionary bonus
• Free on‑site parking (at most locations)
• Lovely surprise & delight events throughout the year

What a day in this role looks like

This is not a typical driving role. You’ll work closely with one of our expert Comfort Specialists, driving them to and from customer appointments, supporting with demonstrations and ensuring that our vans and showroom are always safe, tidy and reflective of our premium brand. When not on appointments, you’ll help in‑store with general upkeep and customer service, becoming a key part of a small, supportive team.

Please note:

This is a customer‑facing role and will require a successful DBS check.

Responsibilities

• Drive the van safely and professionally, following the Highway Code.
• Maintain the cleanliness of the van and complete vehicle checks to ensure roadworthiness.
• Provide a friendly face to customers and assist colleagues with day‑to‑day tasks in the showroom.
• Support in‑store upkeep, light maintenance tasks and keep the space welcoming.
• Undertake regular training to ensure the wellbeing of customers, colleagues and yourself, following health and safety guidelines.
• Manage van stock levels and report any maintenance needs.
• Safely load, unload, lift and carry heavy items such as demonstration chairs.

Qualifications & requirements

• Full, clean UK driving licence.
• Professional appearance and conduct, representing our premium brand.
• Good local area knowledge and awareness of potential traffic issues or roadworks.
• Great eye for detail and a willingness to go the extra mile.
• Ability to safely load, unload, lift and carry heavy items.
• High standards for van stock management and maintenance reporting.

The kind of person we love working with

• Friendly, warm and customer‑focused approach.
• A passion for people and helping others.
• Flexibility to work occasional weekends when required.
• Eagerness to learn, enthusiasm, positive attitude – previous experience is a plus but not essential.

About us

At HSL, we don’t just sell furniture – we create feel‑good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world‑class service earned us a 4.9/5 rating on Trustpilot and a 2‑Star Outstanding company award by Best Companies in 2024.

We’re building a community where you are valued for your contributions, inspired to make a difference and empowered to do the right thing.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Management and Manufacturing

Industries

• Retail

Ready to apply?

We’d love to hear from you. Simply send your CV by clicking the apply button, and we’ll be in touch soon.

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