Tesco Colleague Rd
Listed on 2026-06-18
-
Retail
Retail Associate/ Customer Service, Customer Service Rep
Job Details
Availability Window:
Tue 22:00-07:00, Wed 22:00-07:00, Thu 22:00-07:00, Fri 22:00-07:00.
Pay starts from £13.28 per hour, increasing to £14.55 for stores within the M25. Additional payments may apply depending on location.
Minimum of 16 guaranteed hours per week, with the option to work as few as 12 hours a week.
Work schedule will be arranged within the availability windows and you will receive at least 3 weeks' notice of shifts.
Responsibilities- Help serve shoppers better every day by providing excellent service.
- Work across the store in service, picking, and replenishment areas as required.
- Apply training consistently to work safely, effectively, and serve customers brilliantly.
- Make customer‑focused decisions and deliver store routines that meet customer needs on time.
- Participate in seasonal, community, and charity events to create an inclusive atmosphere.
- Understand store performance and collaborate to drive service, sales, reduce waste, and increase profit.
- Handle products with care to maintain quality and ensure best condition for customers.
- Live the values, make everyone feel welcome, and follow policies.
- Accept deliveries into the store when required.
- A passion for delivering great service and greeting customers with a smile.
- The ability to build rapport with customers, ensuring a memorable shopping experience.
- Initiative and decision‑making that supports customer needs.
- Strong teamwork and open communication skills.
- Relationship building with colleagues to foster team spirit and celebrate success.
- Punctuality, good presentation, and brand ambassadorship.
Must be at least 18 years old. Candidates who will work before 6:15 am or after 9:45 pm, or in warehouse, beers, wines and spirits, counters, bakery, or driving roles, must be over 18.
Inclusive RecruitmentWe welcome applicants from diverse backgrounds and are committed to a fully inclusive recruitment process. Everyone is welcome.
About TescoServing our customers, communities and the planet a little better every day. We value responsible and sustainable business practices.
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