Duty Supervisor Xcite

Duty Supervisor at Xcite Bathgate full-time (fixed-term)

Job Reference:

BSCDS
36b

Working 36 hours per week over a 4-week pattern as detailed below:

Monday Hrs Tuesday Hrs Wednesday Hrs Thursday Hrs Friday Hrs Saturday Hrs Sunday Hrs Total Hours

Week 1 08:30-16:00 7.5 08:30-16:00 7.5 08:30-16:00 7.5 05:30-12:15 6.75 05:30-12:15 6.75 OFF 0 OFF 0 36

Week 2 12:00-19:30 7.5 12:00-19:30 7.5 12:00-19:30 7.5 OFF 0 OFF  6 13:30-21:00 7.5 36

Week 3 05:30-12.30 7 05:30-12.30 7 05:30-12.30 7 08:30-16:00 7. 7.5 OFF 0 OFF 0 36

Week 4 15:30-23:00 7.5 15:30-23:00 7.5 15:30-23:00 7.5 OFF 0 OFF  6 13:30-21:00 7.5 36

• Free Gym Membership & discounted family membership
• Cycle to Work Scheme
• up to 38 days annual leave (pro rata for part time)
• Discount store vouchers through our Benefits Portal
• Employer Pension contributions up to 15%

£13.18 per hour (pay award pending 1/4/26)

About Us:

At Xcite we are committed to promoting a healthy, active lifestyle within our community where everyone can live a healthier, happier, longer life.

Located in the scenic Balbardie Park of Peace on the outskirts of town,
Xcite Bathgate is one of our largest venues offering activities for the whole family.

Xcite Bathgate offers a diverse, high-quality range of facilities and activities for the whole community. The centre features a 25-metre swimming pool, complemented by a sauna, steam room, dedicated teaching pool and viewing gallery.

In addition, we deliver an extensive programme of group fitness classes, junior coaching courses, swimming lessons, soft play sessions and racquet sports. Members can also enjoy our golf simulator, on-site café, and bespoke HIIT training sessions delivered in the specialist Exert HIIT Studio - just some of the many activities available within this vibrant and busy facility.

Above all, we are committed to creating a welcoming, inclusive environment where every member and visitor feels supported and valued.

The Role:

We are looking for a proactive and enthusiastic Duty Supervisor to join our dynamic team. In this role, you will be responsible for ensuring the smooth operation of the leisure centre during your shifts. Working alongside the Management Team, you will be the key point of contact for both staff and customers, ensuring that the highest standards of customer service, safety, and cleanliness are maintained at all times.

Key Responsibilities:

• Supervise daily operations of the centre during assigned shifts
• Lead, motivate, and support staff
• Ensure health & safety policies and procedures are followed at all times
• Ensure that all staff, customers, contractors and visitors are working to the highest standards to ensure a safe and secure environment
• Ensure sufficient numbers of appropriately trained staff are available to safely deliver services
• Ensure that the facility programme is delivered successfully
• Carry out facility checks and ensure cleanliness and maintenance standards
• Have knowledge of and actively promote and sell our products and services
• Undertake administrative functions, stock management and the maintenance of accurate records
• Carry out general tasks including routine maintenance and cleaning duties as required

This is a fixed term contract until 31st January 2027

If you’re passionate about health, fitness and wellbeing, have supervisory experience, or feel ready to take the next step into a leadership role, and want to make a genuine difference in your local community, we’d love to hear from you!

Interviews for this position will be held on 18th March 2026.