Accounts Receivable Clerk

Competitive, commensurate with experience

Reports to:

Shared Services Lead (AP/AR, North America)

Reporting to the Shared Service Lead, A/P & A/R – North America, the Accounts Receivable Clerk is responsible for the accurate and timely processing of customer payments, reconciliations, and accounts receivable transactions. This role supports cash application, deposits, and account monitoring while ensuring compliance with internal controls and reporting requirements.

The A/R Clerk will be able to independently manage payment application, reconciliations and issue resolution, while working collaboratively with internal stakeholders and vendors. The role requires sound judgement, strong attention to detail, and the ability to efficiently investigate and resolve discrepancies in a deadline‑driven environment.

The role could be suited to candidates with varying levels of accounts receivable experience. Responsibilities and level of autonomy will be aligned to the successful candidate’s skills, experience, and demonstrated capability.

• Post customer payments accurately and timely, including EFT, credit card, cheque, and other approved payment methods
• Assist with daily cash application and balancing of receipts to bank activity
• Prepare and distribute customer statements as required
• Respond to routine customer and internal inquiries related to invoices, payments, and account balances
• Support basic customer account reconciliations and follow‑ups
• Ensure proper documentation and filing of AR transactions in accordance with retention requirements

Assigned based on experience and role level

• Perform detailed customer account reconciliations and resolve unapplied cash or balance discrepancies
• Investigate and resolve billing issues, short‑payments, and account disputes independently
• Assist with aging reviews and follow up on overdue balances in coordination with internal teams
• Support month‑end close activities related to accounts receivable
• Reconcile AR sub‑ledger balances to the general ledger
• Assist with cash forecasting inputs and reporting related to collections or receipts
• Identify process inefficiencies or risks and raise improvement opportunities to the Shared Services Lead

• Maintain confidentiality and integrity of customer and financial information
• Ensure compliance with internal accounting controls, policies, and procedures
• Support internal and external audits by preparing documentation and responding to inquiries
• Assist with year‑end file preparation and archival of prior fiscal year records
• Perform other related duties as assigned to support the finance team

• 1–3+ years of experience in accounts receivable or transactional accounting
• Understanding of accounting principles and transaction flow between sub‑ledgers and the general ledger
• Experience working with accounting or ERP systems and intermediate proficiency in spreadsheets (e.g., Excel)
• Strong attention to detail with the ability to manage multiple priorities and deadlines
• Ability to resolve discrepancies independently and escalate complex issues appropriately
• Professional communication skills for interaction with vendors and internal stakeholders
• High level of integrity and discretion when handling confidential financial information
• Strong organizational skills and a collaborative, team‑oriented approach

• In‑office role based in Rocky View County, AB
• Core working hours to be within 7:00 AM – 6:00 PM MST/MDT
• Additional hours may be required during peak periods
• Manual dexterity required for computer use

The job description is a summary of typical responsibilities and may not include all tasks and duties assigned to the jobholder. There may be responsibilities, tasks, and duties of the jobholder that might differ from those outlined in this job description.

Cana Dream is committed to fair and equitable hiring practices. We value the unique merit of every applicant and strictly comply with all applicable provincial legislation. Equal opportunity employment is a cornerstone of our process. Please note that candidates must be legally authorized to work in Canada.