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Senior 1st line Service Desk Analyst. LilyLifestyle

Job in Batley, West Yorkshire, WF17, England, UK
Listing for: United Cerebral Palsy of Georgia
Full Time position
Listed on 2026-06-08
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Senior 1st line Service Desk Analyst. Job Lily Lifestyle Jobs

Senior 1st Line Support / Senior Service Desk Analyst / Team Lead

Based in Wakefield area—Mon Fri needed to provide end user support. As Senior Service Desk Analyst you will be that technical go‑to person for the team and help with monitoring calls, troubleshooting, and being the technical escalation point. You should have some of the following skills:
Microsoft Windows 10/11, Microsoft Office 365, Active Directory. The role requires excellent communication skills, strong and logical troubleshooting/diagnostic ability, resourcefulness, a growth mindset, and ambition to progress your career. A candidate with previous experience of adding value to a team and being the go‑to person will have a huge advantage.

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Position Requirements
10+ Years work experience
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