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Senior Service Desk Lead: Windows & Office Expert

Job in Batley, West Yorkshire, WF17, England, UK
Listing for: United Cerebral Palsy of Georgia
Full Time position
Listed on 2026-06-08
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Senior Service Desk Lead: Windows & Office 365 Expert

United Cerebral Palsy of Georgia is seeking a Senior 1st Line Support or Senior Service Desk Analyst to join their team based in the Wakefield area. This role involves providing end user support across Microsoft Windows 10/11 and Office 365, and being the team's technical escalation point while troubleshooting and monitoring calls.

The ideal candidate should possess excellent communication skills, strong troubleshooting abilities, and a resourceful mindset. This is a great opportunity for someone looking to progress their career.

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Position Requirements
10+ Years work experience
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