Trade Counter Sales Specialist; UPVC​/Window & Door Parts

Trade Counter Sales Specialist (UPVC / Window & Door Parts)

£27,000 - £30,000 DOE + Product Training + Bonus + Early Friday Finish + Company Benefits

Birstall

Are you a builder's merchant or customer service professional with knowledge of UPVC, windows, or door hardware, looking to join a well-established family business?

Established over 30 years ago, this family-run business supplies high-quality UPVC, window, and door hardware to tradespeople, locksmiths, and DIY customers across the UK. Known for its technical expertise and exceptional service, the company has built a strong reputation as a trusted partner in the industry.

In this role, you will assist customers at the trade counter and over the phone, identify and supply the correct parts, manage stock, and provide technical advice. You'll support both trade professionals and DIY customers, helping to ensure smooth day-to-day operations and excellent service.

This role would suit a customer-focused sales or service professional with knowledge of UPVC, windows, or door hardware, who enjoys working in a hands-on, supportive, family-run environment.

• Assist customers at the trade counter, over the phone, and via email
• Identify and supply the correct UPVC, window, and door parts
• Provide technical advice and guidance to customers
• Manage stock levels and help with stock replenishment
• Promote products and support upselling opportunities

• Strong customer service or sales skills, with a friendly and professional approach
• Technical knowledge or interest in UPVC, windows, and door hardware

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Reference Number: BBBH
24098A

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skillset.