Office Operations Coordinator & Director of First Impressions

Office Operations Coordinator & Director of First Impressions

Note:

We will keep all applications in strict confidence.

This position is on-site. It is a full-time position; part‑time is available for the right candidate.

Do you enjoy helping people and being the friendly, dependable face they meet when they call or walk into the office? Are you naturally organized and proactive, someone who anticipates what needs to be done before anyone asks? Do you thrive in a fast‑paced, energetic, and service‑oriented environment?

Joubert Law Firm is seeking a professional, positive, and self‑motivated Office Operations Coordinator & Director of First Impressions to join our team in Baton Rouge.

This key front‑line team member plays a vital role in shaping the client experience and ensuring the smooth operation of our office by handling phone communication, greeting clients, and assisting with essential administrative functions.

Key Responsibilities Include:

• Answering and directing incoming phone calls with professionalism, courtesy, and prompt responsiveness;
• Greeting clients, visitors and delivery personnel warmly, while creating an exceptional and welcoming first impression that reflects the firm’s values;
• Supervising and coordinating runner activities, ensuring timely completion of assigned tasks and adherence to firm standards;
• Maintaining a pristine and organized reception area that projects professionalism and attention to detail;
• Maintaining accurate records with regular updates within the firm’s case management software system;
• Procuring office supplies and materials, maintaining adequate inventory levels for smooth operations;
• Maintaining current and organized password management systems for reception and runner staff access;
• Performing additional administrative duties as assigned to support overall firm operations and efficiency.

Our Office Operations Coordinator & Director of First Impressions position is for someone seeking a long‑term commitment with growth opportunities.

At Joubert Law Firm, our approach to clients is of service, compassion, and respect. We aim to do everything we can to help our clients recover physically, emotionally, and financially.

We are looking for people who are:

• Friendly, compassionate, and respectful;
• Service‑oriented with a client‑first mindset;
• Exceptionally organized and detail‑oriented;
• Able to communicate clearly and effectively, both verbally and in writing;
• Possesses strong technical skills with the ability to learn case management software and proven efficiency in Microsoft Office 365;
• Proactive, reliable, and able to multitask in a busy legal office;
• Adaptable and resourceful when facing challenges, and
• A team player who thrives in a collaborative environment.

Experience is desired but not required.

IMPORTANT: TO APPLY

You will be evaluated and vetted based on your ability to follow instructions.

BEFORE applying, please call 225‑330‑7816 for step‑by‑step instructions.

Why you should work here:

Joubert Law Firm is an incredibly fast‑moving, innovative law firm that delivers the best client experience and legal representation to each client while impacting our communities. We’re all about working hard and staying humble.

• 6‑Time Member of the LSU 100:
  Fastest Growing Tiger Businesses
• 5.0 Google Rating with over 270 reviews
• Thomson Reuters has selected John Joubert as a Super Lawyer from 2019‑2025
• Decorated Army Veteran‑Owned Business

We are not a boring, easy job. We put 110% into everything we do. Greatness is achieved through hard but smart work and discipline; we’re determined to be great.

If you’d like to be part of a growing, well‑respected, collaborative, and awesome team, we can’t wait to hear from you.

• Our ideal candidate will have at least a year of experience working as an office manager, receptionist or similar role.
• Must pass a background check.
• Candidates should be familiar with working in an office environment.
• Must be computer literate and have a working knowledge of Microsoft Office 365 and Teams, and be willing to learn and work with a case management software.
• Excellent communication and people skills are essential.
• Candidates must have administrative and…