Admissions Coordinator

Assumes the responsibility for the coordination of an effective, efficient admission process for all patients by guiding them through the admission process; ensures verification of insurance, including verification of benefits and applicable authorizations, completes preadmission phone calls, accepts co-pays and/or cash pays, completes payment agreements, and completes paperwork according to policy and procedure. This position is responsible for the reception of patients and visitors and for answering incoming phone calls.

Business Office Manager/DOB

Demonstrates cooperative work attitude toward and with all employees, physicians, physicians’ staff, management, patients, families, visitors, contract service providers and vendors. Consistently interacts in a manner that is friendly,supportive, courteous, respectful, cooperative and professional.

High school graduate or equivalent; 2 or more years’clerical experience, preferably in the health care environment with experience verifying insurance and obtaining authorizations.

Must be able to provide proof of their identity and their right to work in the United States

1. Completes all facility forms accurately prior to the admission of the patient. This includes labels, forms, and patient information sheets.

2. Collates the patient chart to include forms, labels, precertification letters, insurance verification forms, copies of insurance cards, if obtained prior to admission,and other documents as needed.

3. Admits patient inan accurate, thorough and timely manner according to procedure

4. Identifies the patient utilizing confidentiality.

5. Obtains appropriate patient signatures and reviews information with the patient andfamily for accuracy.

6. Make corrections as needed to the patient’s record so that future insurance claims and statements are accurate

7. Effectively communicates with patients, physicians, physician office staff and facility staff to admit patients smoothly and effectively.

8. Communicates patient information to assure confidentiality and continuity of care.

9. Interacts withall patients, families, visitors and fellow employees in a mature, responsible manner to ensure a positive professional environment.

10. Extends courtesy and politeness to all customers, exercises tact and understanding

11. Inform patients of financial responsibilities not covered by their insurance

12. Uses appropriate phone etiquette and skill in transfers of incoming calls, takes accurate messages and pages overhead appropriately.

13. Maintains accurate, up to date statistical information in the computer software system.

14. Keeps lobby andwork area neat and tidy.

15. Performs other duties as may be appropriately required or assigned.

16. Able to explain/ inform patients of co pay and deductibles.

1. Excellent professional, organizational and communication skills

2. General officeand/or secretarial skills

3. Computer skills,word processing and data entry

4. Knowledge ofmedical terminology

5. Multi-task and deadline oriented

6. Strong interpersonal skills

Able to work independently with minimal supervision

1. Demonstrates flexibility in view of interruptions

2. Deals effectively with customers

1. Stays current on knowledge of officeand facility policies and procedures

Uses all resources in a cost-effective manner

Successfully completes competency/skills review upon hiring and annually.

1. Extends self toothers

2. Completes ownwork in…