Collector ; Baton Rouge

The Department of Justice, Office of Attorney General Liz Murrill, is seeking applications for a Collector 1-3 in the Administrative Services Division
. As part of a Career Progression Group
, vacancies may be filled from this recruitment depending on the level of experience of the selected applicant(s). Salary will be commensurate with qualifications and experience.

The position is based in Baton Rouge, Louisiana, East Baton Rouge Parish.

This is a continuous announcement; applications will be reviewed as received. Offers of employment are contingent upon a satisfactory background check, drug testing, and reference verifications.

To apply:

Click on the "Apply" link above and complete an electronic application, which may be used for this and future opportunities.

You can check your application status at any time by logging into your account and selecting the Application Status link. Common status messages include:

• Application Received
• Evaluating Experience
• Eligible for Consideration
• Referred to the Hiring Manager for Review
• Position Filled
• Position Canceled

Resumes are accepted as attachments, but all relevant education and experience must be included at application time. Applicants with college training or a degree must submit official transcripts prior to appointment, which can be faxed to .

For more information, contact:

Abby-Grace Zeigler

HR Generalist

Zeigler Aisiana.

Gov

The Department of Justice is an Equal Opportunity Employer and supports employment opportunities for individuals with disabilities.

Minimum Qualifications:

• Valid driver's license
• Computer skills with Windows 7 and Office 10
• Typing speed of 35-45 WPM
• High school diploma or equivalent

Preferred Qualifications:

• Experience in collections, customer service, or automated dialing systems
• 10-key experience
• Bachelor's degree or equivalent training

Skills:

• Navigate multiple programs during live calls
• Work independently
• Process detailed information quickly
• Communicate effectively orally and in writing
• Maintain detailed records of actions and communications
• Work in close proximity with others
• No defaulted student loans or similar debts

The selected incumbent will locate debtors and establish payment plans using investigative methods, including internet searches, reports, criminal histories, and records from other states. They will contact debtors, handle disputes, and manage incoming and outgoing calls, including setting up payment arrangements and credit/debit card payments.

Job duties include contacting delinquent borrowers, verifying and updating demographic information, employing collection tools like skip tracing, sending demand letters, negotiating repayment plans, and possibly initiating administrative wage garnishments. They will review accounts, recommend actions, and monitor payment arrangements until debts are resolved.