Service -US Alliance Relationship Associate Director

Location:

Anywhere in the United States

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Service Now – US Alliance Relationship Associate Director

EY has curated a dynamic ecosystem of Alliance and Ecosystem relationships which creates new forms of customer value to help our clients rapidlyūt and digitally transform. The ecosystem consists of more than 100 relationships that allow us to provide a wide range of collaborative opportunities and solutions to our clients. We help them tap into the latest technologies to achieve transformational outcomes and be more agile, innovative, resilient and better equipped to respond to disruptive change.

The Service Now Alliance Relationship Director (ARD) is responsible for working with EY’s Service Now alliance and sales to manage the day‑to‑day aspects of the relationship – including collaboration, governance, alliance program oversight, contracts, compliance management and performance intelligence. This is a great opportunity to work harte people across EY service lines and sectors.

• Execute Service Now alliance strategy and objectives.
• Facilitate top‑to‑top Service Now relationships and program management to mobilize on big strategic bets, accelerate field engagement, and drive action including executing Governance Activities.
• Drive results through disciplined, industrialized governance with clear accountability across Service Line/practice, sectors, accounts and Service Now counterparts.
• Execute Service Now US Business Reviews feeding insights into Global and US Service Now Alliance executives.
• Gain access to Service Now Global level programs, coordinating with Partner Operations to secure required approvals.
• Deploy Service Now partner programs including driving local activation and compliance.
• Deliver alliance intelligenceiltro based on complete and accurate financial reporting and Service Now impact/influence.
• Activate new countries and ensure proper governance is in place, supporting business plans, executive relationships, operating cadence and enabling alliance contracts.
• Drive compliance with internal policies and requirements.
• Collaborate with BMC to define marketing messaging and materials.
• Contribute to the Global Alliance and Ecosystem Relationship network by sharing content, knowledge and market insights.

• Able to juggle many activities and provide enablement services in relationship management, governance oversight, marketing strategy, contract management, financial management, content management and operational support.
• Understanding of technology and business benefits of relevant alliance partner products and solutions.
• Experience in alliance management or business development for technology or professional services companies.
• Evidence of success in building and nurturing win‑win alliance relationships.
• Strong networking and influence management skills to drive actions to outcomes across organizational boundaries.
• Highly credible communicator with excellent organization and project management skills and a proven track record delivering alliance sales and revenues.
• A self‑starter who can work independently while communicating progress and challenges with others on the team.
• Comfortable escalating complex issues with recommendations to leadership.
• Strong organizational skills and ability to multi‑task across multiple projects.
• Adaptable working with others across EY’s diverse cultures and styles.
• Role based in the US; some virtual work and regular global coordination; MOVE‑related travel required.

• A comprehensive compensation and benefits package with a base salary range of $168,700 to $324,800 in US locations (ranges vary by metro area). The Total Rewards package includes medical, dental, pension, 401(k), and a wide range of paid time‑off options.
• A hybrid model with most external, client‑serving roles working together in person 40‑60% of the time during engagements.
• A flexible vacation policy allowing you to…