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Medicaid Programs Specialist — Impactful Customer Support

Job in Baton Rouge, East Baton Rouge Parish, Louisiana, 70873, USA
Listing for: State of Louisiana
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below

Louisiana Department of Health seeks a Medicaid Program Specialist to serve as the first point of contact for members, providers, and partners, guiding them through Medicaid programs and eligibility. You will resolve inquiries, update case actions, and ensure timely access to services.

The ideal candidate possesses strong communication, customer service, and analytical skills, with ability to work across systems like LaMEDS. This is a front-line, impact-driven role in Baton Rouge.

The following opening is for a Medicaid Programs Specialist — Impactful Customer Support with State of Louisiana.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Medicaid Programs Specialist — Impactful Customer Support role at State of Louisiana, based in Baton Rouge, LA, United States.

We are looking to fill the Medicaid Programs Specialist — Impactful Customer Support position at State of Louisiana in Baton Rouge, LA, United States.

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