Senior Service Technician

Senior Electrical Services Specialist

Location: Baton Rouge and New Orleans Service Regions

Overview
This role will service sites throughout the Baton Rouge and Greater New Orleans markets, performing complex startup, commissioning, maintenance, and troubleshooting of medium and low-voltage electrical power systems—including transformers, circuit breakers, switch gear/switchboards, protective relays, motor control centers, VFDs, cabling, metering equipment, and backup power supplies.

• Lead installation, startup, inspection, testing, commissioning, and maintenance on power distribution systems including switch gear, circuit breakers, panel boards, transformers, motor control centers, and surge protection devices.
• Perform power monitoring, power quality assessments, vibration analysis, metering, battery testing/maintenance, and protective relay testing.
• Provide emergency support and troubleshooting for electrical distribution systems, including third-party equipment.
• Execute complex retrofits, service upgrades, modifications, and reconditioning work.
• Provide onsite technical guidance for system design, development, and maintenance.
• Conduct detailed site surveys and assist in creating technical installation plans.
• Train facility personnel on system operation, inspection, and preventative maintenance.
• Mentor and provide technical support to junior technicians and internal teams.
• Complete detailed service reports and documentation for all work performed.
• Maintain and manage specialized electrical testing equipment, tools, and calibration instruments.
• Support estimating activities including labor, materials, logistics, and proposal development.
• Review drawings, schematics, and task plans; provide technical leadership during execution.
• Respond to emergency service needs when required.

• High school diploma or state-recognized GED.
• NETA Technician Certification – Level III or Level IV (Required).
• At least 3 years of experience troubleshooting and repairing electrical control circuits.
• 3+ years of experience performing electrical testing (primary injection, resistance, dielectric, thermal scans).
• 3+ years of experience performing advanced testing with AC/DC high potential, TTR, power factor, and related methods.

• Ability to interpret protective coordination studies and configure/test relays.
• Ability to read and interpret electrical schematics, drawings, bills of material, and power system studies.
• Experience commissioning, testing, and maintaining medium and low-voltage distribution systems.
• Knowledge of arc flash and shock hazards associated with medium-voltage equipment.
• Familiarity with ANSI, NEC, NFPA, IEEE, and NETA standards.
• Ability to lift and move up to 75 pounds unassisted.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Valid driver’s license with acceptable record.
• Authorized to work in the United States without sponsorship.

• Associate degree in a technical discipline.
• 5+ years of experience in field electrical testing, commissioning, or power distribution maintenance.
• Background performing power quality studies, monitoring, and advanced diagnostics.