Count Team Member

Overview

The Count Team Member is responsible for safeguarding casino assets at all times, perform transactions which keep count room operating effectively. Operate count room effectively, including training and direction of count room cashiers. Assist guests in every way possible in order to achieve the highest level of guest satisfaction.

• Operate count room effectively, including training and direction of count room cashiers. Ensure count room has all required supplies. Manage crew member’s break times.
• Oversee all paperwork and reports generated by the count room; analyze for variances, investigate variances, and provide daily communication, records and reports to management.
• Adhering to departmental procedures, internal controls and all gaming procedures, count, sort and strap money by denomination.
• Operates computer system effectively, generating master gaming reports and delivering all information properly. Inputs slot machine information into computer system.
• Utilizing math skills, adds, subtracts and multiplies printouts to gather totals.
• Motions drop boxes in properly to ensure camera coverage; load and unload drop boxes from trolley cart storage. Perform all post-drop functions and process funds as per procedures.
• Communicate clearly and loudly (vocally) to ensure surveillance and other crew members hear/see procedures are being followed. Provide follow-up communication to other departments (i.e. Accounting, Slots) as required.
• Comply with all Internal Controls, Company and departmental policies and procedures, and safety regulations.
• Employees may be required to perform duties outside of their normal job description where, in the Company's judgment, it is necessary in the interest of efficiency, productivity or improved guest service.

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Must be able to obtain and maintain a Louisiana Gaming License.
• Must be 21 years of age.
• Must be able to work Weekends, Night and Holidays.

The Queen Casino & Entertainment and its affiliates are an equal opportunity employer.

• Entry level

• Full-time

• Management and Manufacturing

• Entertainment Providers