Child Support Enforcement Manager

Department MISSION

DCFS is working to keep children safe, helping individuals and families become self‑sufficient, 임 providing safe refuge during disasters.

We care for the well‑being and safety of Louisiana's people.

Treating all people with dignity, compassion and respect, while providing services with integrity.

This vacancy is located in the State Office Child Support Enforcement Unit in Baton Rouge, LA.

This is a management position in the Child Support Enforcement (CSE) Section within the Department of Children and Family Services. The incumbent in this position directs the daily operations of the Program Policy, Audit, Quality Control, Central Registry, Non-IVD, State Case Registry and Parent Locate Units. The incumbent must possess a proficient understanding of federal laws, federal regulations and state laws pertaining to the Child Support Enforcement Program (Title IV‑D).

• Seven years of experience in child support enforcement;
• Six years of full-time work experience in any field plus four years of experience in child support enforcement;
• A bachelor’s degree plus four years of experience in child support enforcement;
• A master’s degree plus three years of experience in child support enforcement.

EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience toward the six years of full‑time work experience in any field. The maximum substitution allowed is 120 semester hours, which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

• Assist senior management by evaluating and commenting on current and proposed federal regulations in determining impact upon present program functions.
• Review and analyze collected data to identify issues that require immediate intervention to prevent federal noncompliance.
• Develop goals, objectives and strategies to ensure that the program effectively delivers required services.
• Interpret laws, rules, and regulations.
• Supervise the development, circulation and issuance of policies and procedures to direct statewide performance.
• Provide oversight for internal and external audits.
• Initial point of contact for initiating and responding to intergovernmental child support requests.
• Assist CSE District Offices and DA offices in resolving issues.
Half
• Assist in developing and enforcing audit standards, policies, and procedures for the agency.
• Complete other duties as assigned by management.

Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 ){months}. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.

Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and depend upon the position you are applying for. Some positions require working shifts.

Work Location: This vacancy is located in the State Office Child Support Enforcement Unit in Baton Rouge, LA.

DCFS is an “Equal Opportunity Employer”, and Louisiana is a State as a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

For additional information about this vacancy, please contact:

Patricia Cason

Patricia.

Cason.

DCFS