Patient Registration Clerk

Patient Registration Clerk

RKM Primary Care is a Federally Qualified Health Center with 11 clinics in 5 parishes, committed to providing open access to quality patient-centered healthcare in the communities in which we live.

Base pay range: $12.60/hr – $17.96/hr

Employment type: Full Time, Monday through Friday.

Location: Baton Rouge, LA

• Greet patients and facilitate the check-in process, ensuring all required documentation is on file.
• Set up patient portal access.
• Answer phones.
• Complete insurance verification; discuss coverage and out‑of‑pocket costs.
• Collect and post payments.
• Maintain and balance cash drawer.
• Check patient balance and review any payment plans.
• Process sliding fee discount applications.
• Schedule patient follow‑up appointments.
• Keep provider schedules updated throughout the day.
• Contact no‑show visits to reschedule.
• Perform other duties as assigned by management.

• Ability to facilitate effective communication with co‑workers and patients.
• Experience related to patient registration, billing, coding, and claims reconciliation (preferred).
• Experience with data entry, ten‑key, and typing skills (preferred).
• Knowledge of payment programs (Medicare, Medicaid, and other third‑party insurance) (preferred).

• Health, dental, vision and voluntary supplemental policies.
• Up to 5% match in 403(b) retirement plan.
• Paid vacation and sick time.

Seniority level: Entry level