Clinic Care Coordinator - Medical Assistant - MABR

Administrative Support Specialist – Keeping Our Clinic Running Smoothly

What We’re Looking For:

• Strong administrative professional with experience supporting clinic or healthcare operations.
• Knowledge of office procedures, administrative workflows, and the use of standard office equipment.
• Proficiency with computer software including word processing, spreadsheets, databases, and presentation tools.
• Ability to multitask, prioritize, and maintain accuracy in a fast-paced environment.
• Excellent customer service, communication, and organizational skills.
• Certified Medical Assistant required
• Prior experience with billing or patient scheduling is preferred
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• Post-high-school vocational or specialized training preferred
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At Baton Rouge General our patients aren't the only people we take care of; we take care of our team too. We are proud to offer our employees the benefits and resources they need to be their best selves at work and at home.

• A comprehensive benefits program for you and your family
• Professional development and support
• Generous paid time off, flexible positions, and access to our Baton Rouge General Fit! program
• Recognized as one of Louisiana’s top healthcare employers
• Explore more of our employee perks:
  Perks – Baton Rouge General

Provide a wide range of administrative and staff support services to ensure smooth, efficient department operations. Supports patient services, billing processes, communication workflows, transportation coordination, and general office functioning. Performs duties for the age population served as defined in the department’s Plan of Care.

• Greet guests, vendors, and callers courteously and professionally
• Route referrals to the UR/admissions coordinator in a timely manner
• Review and prioritize incoming mail and materials
• Maintain manuals, records, correspondence, and organized filing systems
• Monitor and maintain office supplies, equipment, and materials

• Maintain performance standards for billing processes
• Verify accuracy of billables submitted by clinicians
• Submit billing accurately and on schedule
• Maintain organized, accurate billing records

• Greet patients upon arrival and manage sign-in/sign-out procedures
• Complete admission paperwork upon intake and monthly thereafter
• Communicate special patient needs to appropriate staff
• Ensure HIM receives patient documentation and records
• Forward discharged charts to HIM following established procedures

• Serve as liaison between the clinic and contracted transportation providers
• Schedule patients appropriately for new and ongoing appointments
• Ensure accuracy of patient information and schedules provided to transportation services
• Communicate daily schedule changes promptly and accurately

• Perform other duties as assigned to support departmental success

At Baton Rouge General, we are a community of compassionate, caring individuals who set the bar when it comes to healthcare excellence. Our mission is to preserve and restore health, one person at a time. From clinical to non-clinical roles—what you do here matters.

With over 600 licensed beds across three campuses, we provide comprehensive care across the region. Our outpatient clinics and physician group deliver a wide range of services to patients throughout Baton Rouge and surrounding communities.

Ready to make a difference? Apply today and grow your career with us.