Microsoft 365 Consultant

Overview

Emergent Method is seeking an experienced Microsoft 365 consultant to develop and implement Microsoft 365 solutions, particularly SharePoint, for the firm and its clients. The ideal candidate will combine strong technical skills with a solutions‑oriented mindset, partnering with teams to translate processes and challenges into practical, user‑friendly solutions that enhance efficiency and collaboration.

Emergent Method recently converted all business operations and document management to the Microsoft 365 Suite and is looking for a proactive problem‑solver to refine and configure current state products to ideal‑state solutions for our team. This includes leading strategy, planning, and implementation of new workflows, processes, and system configurations through an informed, user‑driven approach.

This is a full‑time, on‑site position based in Baton Rouge, Louisiana.

Key responsibilities include, but are not limited to, the following:

• Lead overarching Microsoft 365 integration strategy for the firm, including assessing current state, establishing and leading project steering committee, developing and presenting solutions, and leading implementation
• Support consultants and project teams with design, workflow, and content management
• Establish best practices, support company wide training, and drive adoption
• Develop workplan to integrate and adopt additional Microsoft products into business operations
• Identify ways to integrate business processes and workflows across Microsoft products, promoting use of the entire suite of products
• Identify and implement enhancements, such as automations, to improve efficiency, performance, and support business goals
• Lead Microsoft 365 consulting projects for clients on behalf of the firm

• Manage and maintain Emergent Method’s SharePoint platform to ensure effective document management and collaboration
• Configure and maintain SharePoint sites, managing user permissions and security, troubleshooting technical issues, ensuring system performance, and integrating SharePoint with other applications
• Monitor usage, perform backups, enforce governance policies, and provide user support and training
• Administer SharePoint Online sites, document libraries, and user permissions
• Monitor and maintain SharePoint storage quotas and compliance policies
• Manage site collections, retention policies, and data loss prevention (DLP) settings

• Manage Exchange Online mailboxes, distribution groups, shared mailboxes, and email flow
• Implement and monitor transport rules, anti-spam/anti-malware policies, and mail flow connectors
• Troubleshoot mail delivery issues and perform message trace and audits

• Administration of all M365 products, permissions, and licenses for the firm
• Perform daily monitoring and reporting
• Implement and maintain security best practices
• Develop procedures, SOPs, configurations, and training materials
• Provide technical support and troubleshooting to consultants on day‑to‑day basis
• Stay up‑to‑date with Microsoft roadmap, updates, and new feature releases
• Coordinate with IT vendors to support technical maintenance, updates, or advanced troubleshooting
• Support continuous improvement by identifying new applications and solutions that will create business efficiencies and drive digital innovation

• Bachelor’s degree in information technology, computer science, business administration, or a related field
• Relevant Microsoft 365 Certifications
• Two to five years of experience supporting, administering, or managing SharePoint environments and the entire Microsoft 365 suite
• Experience in a professional services or consulting environment is preferred
• Strong problem‑solving, communication, and interpersonal skills with an ability to translate technical information to non‑technical audiences
• High attention to detail, strong organizational and time management skills, and commitment to deadlines
• Ability to take ownership of projects, manage competing priorities, and work both independently and collaboratively
• Willingness to “roll up your sleeves” to support team members and ensure efficient, secure, and user‑friendly…