Microsoft 365 & Azure Administrator

Microsoft 365 & Azure Administrator Job no: 495032 Closes:
Work Type:
Staff Full-Time Locations:
Baton Rouge, LA Categories:
Information Technology, Computer Science

College: BRCC

Department: Information Technology

Sub department:

Type of Appointment: Unclassified - Administrative/Staff

Salary:

Duties and Responsibilities Exchange Online Administration

• Manage Exchange Online mailboxes, distribution groups, shared mailboxes, and email flow.
• Implement and monitor transport rules, anti-spam/anti-malware policies, and mail flow connectors.
• Troubleshot mail delivery issues and perform message trace and audits.
• Perform mailbox migrations and hybrid Exchange management (if applicable).

SharePoint Online Administration

• Administer SharePoint Online sites, document libraries, and user permissions.
• Support site owners with design, workflow, and content management.
• Monitor and maintain SharePoint storage quotas and compliance policies.
• Manage site collections, retention policies, and data loss prevention (DLP) settings.

Microsoft Teams Administration

• Configure and manage Teams policies (messaging, meetings, voice, and app permissions).
• Support users and troubleshoot Teams-related issues including integration with Outlook and SharePoint.
• Manage Teams lifecycle (creation, archiving, deletion) and enforce governance.

Microsoft Intune (Endpoint Manager) Administration

• Configure and deploy mobile device management (MDM) and mobile application management (MAM) policies.
• Enroll and manage Windows, iOS, and Android devices using Intune.
• Deploy applications, security baselines, compliance policies, and Windows update rings.
• Monitor device compliance and remediate non‑compliant devices.

Azure Administration

• Manage Azure Active Directory (AAD) users, groups, roles, and conditional access policies.
• Monitor and manage Azure resources such as virtual machines, networking, and storage (if applicable).
• Configure role‑based access control (RBAC), Azure AD Connect, and synchronization tools.
• Support Azure security and compliance initiatives (e.g., MFA, Defender for Cloud).

Windows Server Administration

• Install, configure, and maintain Windows Server OS (2012, 2016, 2019, 2022).
• Manage Active Directory, DNS, DHCP, Group Policy, and other core infrastructure services.
• Monitor and ensure the health and performance of Windows servers.
• Perform server hardening and apply security best practices.
• Manage file and print services, shares, and access controls.
• Install, configure, and maintain virtualization platforms (e.g., VMware vSphere, Microsoft Hyper‑V, Nutanix AHV).
• Create, manage, and monitor virtual machines (VMs), templates, and snapshots.
• Ensure high availability, load balancing, and disaster recovery for virtual infrastructure.
• Monitor performance and capacity; optimize resources (CPU, memory, storage).
• Apply patches, upgrades, and firmware updates to hypervisor hosts.

General Responsibilities

• Perform daily operational monitoring, reporting, and troubleshooting of M365 and Azure environments.
• Implement and maintain security best practices and compliance configurations.
• Document procedures, configurations, and support materials.
• Provide technical support and guidance to users and other IT staff.
• Stay up to date with Microsoft roadmap, updates, and new feature releases.
• Participate in disaster recovery planning, testing, and execution.
• 5% other duties as assigned.

Required Education

Bachelor's Degree in Computer Science, Information Technologies, or related field, or an equivalent combination of experience, education, and training.

Required Experience

• 3+ years of experience in Microsoft 365 and/or Azure administration.
• Strong knowledge of Power Shell scripting for automation and reporting.
• Experience with Microsoft 365 Security & Compliance Center.
• Microsoft certifications (e.g., MS-102, AZ-104, SC-300) are a plus.
• Technical documentation skills.
• Have strong customer service skills and experience.
• Good written and verbal communication skills.

Required Knowledge,

Skills and Abilities

Not specified.

Required Licenses or Certifications

• Microsoft 365 Certified:
  Endpoint Administrator Associate
• Microsoft 365 Certified:
  Messaging Administrator Associate
• Microsoft 365 Certified:
  Teams Administrator Associate
• Microsoft Certified:
  Identity and Access Administrator Associate
• Microsoft Certified:
  Information Protection and Compliance Administrator Associate

Preferred Education

Master's Degree in Computer Science, Information Technologies, or related field, or an equivalent combination of experience, education, and training.

Preferred Experience

• 7+ years of experience in Microsoft 365 and/or Azure administration.

Preferred Knowledge,

Skills and Abilities

• Microsoft 365 Certified:
  Administrator Expert

Benefits

As a member of the Louisiana Community and Technical College System, BRCC has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver…