IT Statewide Manager ; Cost Allocation Manager

The Division of Administration/Office of Technology Services has a vacancy. This position is located in Operations Section. This job title has an assigned pay grade of TS-317. Req. 215573

The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State's investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff.

Provides direction, plans, organizes, training, and controls the work of the IT Services. Management and Forecasting OTS Office of Operations, Forecast and Demand Management (FDM) unit for Cost Allocation and Billing. Coordinates work by scheduling assignments and directing the work of subordinate staff. Plans, assures implementation, reviews and evaluates results, and reports results to the FDM IT Director 1.

• Overseeing the state’s capital construction program
• Working to provide state and federal grants for community development
• Development of the state budget
• Providing technology services
• Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
• Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes

• Seven years of experience in information technology or administrative services;
• Six years of full-time work experience in any field plus five years of experience in information technology or administrative services;
• An associate’s degree in information technology plus five years of experience in information technology or administrative services;
• A bachelor’s degree plus five years of experience in information technology or administrative services;
• A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus four years of experience in information technology or administrative services;
• A master’s degree plus four years of experience in information technology or administrative services.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE:

A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

As the Product Owner, this person will oversee and manage the implementation and administration of the OTS Connect Billing Portal. Serves as the Super Admin for the OTS Connect Billing Portal system, providing access to both internal OTS staff and customer agencies/entities security administrators, and assigning portal roles, including the administration of internal user access and security permissions.

Leads all customer portal focus groups. The purpose of the focus group is to solicit direct feedback from customers for future enhancements, improve user experience, and gather direct customer feedback.

Lead Architect in the design and implementation of all new and existing technologies within the Business section. This person will be the Technical Lead when working with OTS Information Security Services (Info Sec) to ensure all technologies are following the state and federal security policies. In addition, this person will be responsible in design and architectural review with other OTS sections as required.

Manages the development, maintenance, and analysis of multiple cost allocation models, which allocate all agency costs to appropriate OTS lines of service for use in the rate development process.

Leads the development of OTS revenue and expenditure budget forecasts.

Responsible…