It Statewide Analyst ; Euc Bw

About this Job The Division of Administration/Office of Technology Services has a vacancy. This position is located in the End User Computing Section. This job title has an assigned pay grade of TS-314. Req. 213917

The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State’s investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff.

Incumbent of this position reports to the Information Technology Manager responsible for IT Asset Management within the Standards and Governance unit of EUC. EUC is the first point of contact for all statewide IT incidents, issues and requests from more than 30,000 users and devices in 700+ locations. EUC services are divided into 5 core areas of concentration including Standards and Governance, Field Operations, Enterprise Provisioning, Service Desk and End User Technology.

Incumbent of this position is responsible for the Hardware Asset Specialist functions of EUC asset management.

The Division of Administration is the state government’s management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the following:

• Overseeing the state’s capital construction program
• Working to provide state and federal grants for community development
• Development of the state budget
• Providing technology services
• Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
• Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes

Minimum Qualifications Five years of experience in information technology, project management, business analysis or administrative services; ORSix years of full-time work experience in any field plus three years of experience in information technology, project management, business analysis or administrative services; ORAn associate’s degree in information technology plus three years of experience in information technology, project management, business analysis or administrative services;

ORA bachelor’s degree plus three years of experience in information technology, project management, business analysis or administrative services; ORA bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus two years of experience in information technology, project management, business analysis or administrative services; ORA master’s degree plus two years of experience in information technology, project management, business analysis or administrative services.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.Job Specification The official job specifications for this role, as defined by the State Civil Service, can be found .

Job Duties and Other InformationJob Duties: Responsible for daily operations related to all EUC Hardware assets and lifecycle process. Evaluates and tests new and upcoming technology or models for compatibility and adherence to device standards and makes recommendations for establishing standard product lines. Prepares documentation to describe hardware standard options, functions and purpose. Develops and implements standard processes to request and receive hardware assets.

Makes recommendations for budget cost and monthly rates for hardware related lines of service.…