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Support Engineer

Job in Baton Rouge, East Baton Rouge Parish, Louisiana, 70873, USA
Listing for: Collabera
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    Machine Learning/ ML Engineer, AI Engineer (Applied/Software), Cloud Computing: Infrastructure & Operations
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
  • We are looking for an experience AI/ML Support Engineer, empowering teams to effectively identify and recruit qualified candidates. Ideal candidates should possess a strong foundation in AI/ML, machine learning, and natural language processing, with a specific emphasis on data analysis, data pipelines, and model deployment. They should be capable of troubleshooting model-related issues, optimizing model performance, and providing expert support for various AI/ML platforms.
Technical

Skills-
  • Compute Fundamentals:
    Demonstrates a deep understanding of compute concepts, including virtualization, containerization, operating systems, and system administration.
  • Cloud Technologies:
    Experience with cloud platforms like AWS, and Azure, including their AI/ML services.
  • Generative AI:
    Experience with LLMs and Generative AI and products and services (e.g Vertex AI, Dialogflow, Gemini)
  • ML Development:
    Experience with Machine Learning model development and deployment.
  • AIML Frameworks:
    Experience with frameworks for deep learning (e.g., PyTorch, Tensor Flow, Jax, Ray, etc.), AI accelerators (e.g. TPUs, GPUs), model architectures (e.g., encoders, decoders, transformers), and using machine learning APIs.
Must Have-
  • AI/ML

    Experience:

    2+ Experience with Machine Learning model development and deployment.
  • Troubleshooting

    Experience:

    3+ years of experience in troubleshooting, diagnosing, and resolving complex issues.
  • Support

    Experience:

    Familiarity with support methodologies, case life cycles, and analytical skills for breaking down issues.
Certifications-
  • G Machine Learning Engineer certification is desired.
  • medical insurance
  • dental insurance
  • vision insurance
  • 401(k) retirement plan
  • life insurance
  • long-term disability insurance
  • short-term disability insurance
  • paid parking/public transportation
  • paid time off
  • paid sick and safe time
  • hours of paid vacation time
  • weeks of paid parental leave
  • and paid holidays annually - as applicable.
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